Nobody hates black despite being the darkest. It goes with everything. The only time one dreads of black when it comes to displaying something on a screen. That’s because it always means trouble. If you are getting a black screen on Spotify Web Player, this is the correct place to know how to fix it.
- Why Is Spotify Not Working
- The Spotify Application Is Not Responding
- The Spotify App Is Not Responding Windows 10 Windows 10
Web apps are great. They are independent of browsers and platforms for they work everywhere without the need to install anything extra. Spotify, besides having a desktop app, also has an amazing web player. But it doesn’t work sometimes.
For many users, the Spotify Web Player either stops working or shows a black screen as soon as they open it. In case you are also going through the same issue, use the following tips to fix it.
Let’s start the troubleshooting process.
![Why is spotify not working Why is spotify not working](/uploads/1/3/3/8/133821004/384535120.png)
1. Restart Browser
How to solve desktop app issues? For any kind of problem, firstly you have to clean your cache. Make sure you are using the latest version of Windows 10. That can be checked from SettingsSystemAboutWindows Specification. 1- Log-out and close the desktop app by tapping on 'Quit Musixmatch' (right mouse button on the Musixmatch icon). Spotify is an online music streaming service. Spotify uses a freemium model, offering a basic service free of charge while enticing customers to upgrade to a paid subscription plan that includes mobile applications and advertising free stream.
Since the issue is in the browser, you should start by closing it. Sometimes, a simple restart will fix the issue. In case restarting the browser fails to help you, restart your device too.
2. Sign In
If the black screen appears when you try playing a song or while adding a song to a playlist, you should verify whether you are signed into Spotify or not. In case you aren’t, login instantly.
Why Is Spotify Not Working
3. Play Next Song
The solution may seem random but it has fixed the black screen issue for many Spotify users. What you need to do is play a song on Spotify mobile apps and then cast it to a web player. Here are the steps in detail:
Step 1: Open the Spotify Web Player in your browser. Then open the Spotify app on your mobile or PC.
Note: Make sure you are logged in with the same accounts.Step 2: Play any song on the Spotify app. Once the song starts playing, you will see the 'Devices Available' text below the song title. Tap on it.
Step 3: On the next screen, tap on the devices icon and select Web Player from the available options.
Step 4: The song will start playing on your PC. Refresh the Spotify page on your PC and that’s it. The black screen will disappear.
The issue happens because Spotify fails to load the last played song. By playing a song on other platforms, things get fixed.
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Read More4. Clear Browser Cache and Cookie
Clearing browser cache and cookies is also a helpful way to fix the black screen issue on Spotify. We will tell you the steps for the Chrome browser here.
Step 1: Launch Chrome browser and click on the three-dot icon at the top. Go to Settings. Alternatively, you can type chrome://settings in the address bar to load the settings quickly.
Step 2: Scroll down in the settings and click on Advanced.
![Responding Responding](/uploads/1/3/3/8/133821004/128898859.jpg)
Step 3: Under Privacy and security, click on Clear browsing data.
Step 4: Check the boxes next to ‘Cached images and files’ and ‘Cookies and other site data’ options. Then click on the Clear data button at the bottom.
Step 5: Restart your PC.
If you use Spotify through a browser on your mobile too, we would suggest clearing cache and cookies on the mobile browser as well.
5. Disable Extensions
Sometimes, an extension could also be responsible for Spotify not working issue on the web player. To find that, you will have to disable the extensions on your browser one by one. Once disabled, restart your browser and play a song on Spotify's Web Player. Repeat it for every extension to find the culprit.
6. Check Ad Blockers
If you use an ad blocker, try disabling it for a while. Relaunch the browser and try playing a song. If the issue is fixed, your ad blocker is hampering with Spotify. That doesn’t mean you will have to keep it disabled. What you can do is add the Spotify website in the ad blocker whitelist. Open the ad blocker settings, and you will find the whitelist option.
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#music
Click here to see our music articles page7. Disable Hardware Acceleration
Follow these steps to disable hardware acceleration in Chrome:
Step 1: Open Chrome settings from the three-dot icon. Alternatively, you can type chrome://settings in the address bar.
Step 2: Click on Advanced to reveal more settings.
Step 3: Scroll down and turn off the toggle present next to Use hardware acceleration when available. It’s present under System.
Step 4: You will be asked to relaunch the browser. Click on relaunch. Hopefully, the issue should be fixed after that.
8. Enable Flash
Some users have reported that enabling Flash for Spotify fixes the black screen issue for them. Browsers provide different content settings where you can enable and disable things like Flash for individual sites.
To whitelist Flash for Spotify, open the website and click on the icon before the website URL. On some browsers, you will find it on the right side of the URL. Then, under Flash, either select Allow or Ask first.
9. Fix Spotify Web Player Not Working on Mobile
Is Spotify not working on your mobile browser too? To fix it, start by clearing browser cache and cookies.
Then, you should change it to the desktop view. Many browsers let you do that. The option is usually available under settings. On Chrome, tap on the three-dot icon and check the Desktop site. Reload the Spotify page to fix the issue.
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Read MoreBrowser Throws Music Woes
At times, the issue is in the network. So try connecting the Spotify Web Player through a different network than the current one. In case everything fails to fix the issue, you should download the Spotify apps. They are available for both mobile and desktop.
Next up: After Spotify is up and running, check out these tips and tricks to use Spotify to the fullest.
The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.Read Next21 Spotify Music Tips and Tricks You Must Check OutAlso See#spotify #troubleshooting
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The Spotify Application Is Not Responding
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When Spotify launched in the Microsoft Store earlier this year, it was ported using Microsoft’s Desktop Bridge tool. Though still a solid option for fans of the service who also own a Windows 10 PC, the app did not include support for some of Windows 10’s unique features such as Live Tiles or notifications.
Well, Spotify has finally delivered, and a recent update to the app finally introduces support for Live Tiles (via Windows Central.) The Live Tile support is still a minor addition, but it’s appreciated nonetheless. Turned on by default, it is available in three tile sizes (medium, wide, large) but will only show suggested playlists and songs, and not what is currently playing. As usual, the user can also turn the Live Tile off by right-clicking and choosing “Turn live tile off.” from the “more” sub-menu.
This is still a very far way from the native Groove Music app, but also a small step forward, opening up hope for additional features in later updates to come. You should be seeing this update now in the Microsoft Store. If you’re not seeing it, you can manually trigger the update by clicking the link below and opening the Microsoft Store on your PC.
Developer: Spotify AB
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The Spotify App Is Not Responding Windows 10 Windows 10
Tags: App update | Spotify | Windows 10